Mark is really helpful, listens to your requirements and then offers a good range of options to you. We've used him to find new mortgages and do renewals and could not be happier with the service provided. Plus he comes to your house when it is convenient to you, rather than having to go into a bank or branch.
We have been using HQ Mortgage & Finance Ltd a couple of time to do mortgage&remortgage. We found the service provided by them is high-quality, responding to our requests properly and promptly, trying hard to find best deals for us and managing completing our mortgages in the short time scale. We will definitely use them again and would recommend it to others too.
I am in my mid fifties and been in the mortgage market since the age of 18. During this time I have purchased many mortgages from many companies. I stumbled across HQ Mortages about 6 years ago and in doing so was introduced to Mark Baker one of their advisors. Up to this point I had always found the remortgaging process confusing and a headache to say the least. It would also be fair to say that my needs were not straightforward as it not only involved my requirements but also that of my son and daughters. Mark really puts himself out and the needs of his customers first. We can only meet during the evenings and only then on limited specific dates. Mark always fitted around us and never rushed us despite the lateness of his visits. As previously stated are requirements were complicated so we had many questions and demands, Mark always work hard to meet our needs and never failed. We had many follow up calls and meeting and we always felt that Mark wanted to help indeed he encouraged us to contact him at any time with any question however small it maybe. I cannot recommend HQ Mortgage and finance enough and in particular Mark Baker. They make the process very simple, put the customer first, always focused on giving advice with no pressure to purchase and finally nothing is ever too much trouble.
HQ Mortgage & Finance Ltd is a UK Insurance Agency based in Patchway, South West England. HQ Mortgage & Finance Ltd is located at Callicroft Road, Patchway, Bristol BS34 5BU, UK.
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